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Frequently Asked Questions

General

What is Multiply?
I get my own personal web site on Multiply?
What are Live RepliesTM?
What kinds of music files can I share?
How can I use style sheets?
Can I share the link to my Multiply site with people outside Multiply?
Can I cross-post my blog entries between Multiply and another blog site?
How about cross-posting to other social media sites, like Facebook and Twitter?
Does it cost anything to sign up?
Why did you e-mail my password to me when I never requested it?
How can I customize the right margin of my site?


Premium Accounts

What do I get with a Multiply Premium Account?
How do I sign up for a Multiply Premium Account?
How can I pay for a Multiply Premium Account?
Can I pay with GCash?
When you say I'll see no ads on Multiply, is that only on certain pages?
How can I download and save photos and videos to my computer?
What is the refund policy for Premium accounts?
Can I buy a gift Premium Account for a friend?
Why isn't my friend's account upgraded after I just bought him a Premium account as a gift?


Photo Prints and Gifts

What types of photo gift items does Multiply offer?
How do I order photo prints and gifts?
What exactly is a Photo Book anyway?
How can I create a Photo Book? Is it hard to do?
Why are Multiply Photo Books better than others?
How much do you charge for shipping and how long does it take?
Do you ship internationally?
What do you mean by after processing? How long does that take?
Can I order prints of my friends' photos?
What are your prices for photo prints and gift items?
Why should I use Multiply to order prints of my photos?
Will the quality of my prints suffer if I crop/format them before uploading them to Multiply?
What is Auto Crop?
What is Multiply's return policy for photo gifts and prints?


AutoUploader and Media Locker

What is the AutoUploader and how does it work?
How do I install and set up the AutoUploader?
Will my AutoUploaded photos and videos be shared without my knowledge?
Can I use the AutoUploader on more than one computer?
Can I install the AutoUploader on a Linux computer?
What is the Media Locker?
Can I use the Media Locker if I don't install the AutoUploader?
How long are my photos and videos kept in the Media Locker?
How do I uninstall the AutoUploader?
What types of files does the AutoUploader support?


Multiply Mobile

How do I access Multiply Mobile on my phone?
Which features does Multiply Mobile support?
Can I use Multiply on my phone or mobile device?
How do I post content from my phone?


Sign In Issues

What can I do if I forget my Multiply ID or password?


Privacy & Terms of Service

What is Multiply's position on privacy?
What information do I have to provide to sign up?
Who can see my personal information?
Why does the Terms of Service say I grant Multiply a license to display my content in "public areas"?
What do you mean by "public areas" of Multiply?


Translations

How does Multiply get translated into new languages?
Which languages will Multiply be translated into?
How do I help with translations?
How does voting work?
If I'm not in the Translations area, and I see a phrase on Multiply that I'd like to translate, how do I do it?
If I see HTML in the English version, should I include it in the translated version?



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