Frequently Asked Questions

• Share your photos, videos and blog posts safely, and get more of your real friends and family discussing them;
• Store your media permanently in its full resolution, and easily organize and edit your collection;
• Create beautiful products such as photo books, calendars, cards and prints.

1. LiveJournal
2. Blogger
3. TypePad

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Twitter - Select the Twitter box and you'll be asked to sign in to your account. Once you do, you're brought back to your post, and once you save and publish, it will generate a "Tweet" from your Twitter account, which will include a link back to your post on Multiply.

Facebook - Select the Facebook box and you'll be asked to install Multiply's Facebook application. After you install, you'll be brought back to your post, and once you save and publish, it will be posted on your Facebook news feed, which will include a link back to the post on Multiply.

• Permanent storage of your photos and videos, in their original full-resolution format.
• The ability to download original versions of all photos and videos on Multiply (not just your own).
• The ability to download entire photo albums as zip files (Click any Zoom-In link to access this).
• Double the video upload limit - uploads as large as 200mb or 20 minutes long.
• No ads while you're on Multiply, and no ads for anyone viewing your site.

1. Visit the Media Locker and select Photo Books.
   
   
2. Select a theme for your book and a cover type. Images show examples of each theme and the types of covers, so you can see what they look like before choosing.
   
   
3. Select the photos you want to include in the book. You can upload photos from your computer, add photos you found on the web, or you can choose photos from albums you (or any of your contacts) have already uploaded to Multiply. Note that, for your contacts' photos, you can only choose from albums they have marked as OK for others to order prints and gifts from.
   
   
4. Start building your book. This is where the real fun begins - simply drag and drop your photos from the Phototray into the open spots in the book. If you don't like how the open spots are positioned, select Page Layout and you can change any page. Or, if you want us to do all the work for you, just click on AutoFill and we'll insert all of the photos from your Phototray into the book. Once the book is filled, you can buy it as is, or make changes.

1. Simplicity - If you thought you didn't have enough time, or weren't creative enough to make a Photo Book, think again: creating a Photo Book on Multiply is as simple as selecting a theme, a cover type and then dragging and dropping your photos into the book. You'll be amazed at how quickly you can create a great-looking book.
   
   
2. On-line sharing - Buy a Photo Book on Multiply and you not only get a high-quality hardcover book for your coffee table, but you can also share the online version of your book with your network (or more privately) just as you would with a photo album, video or anything else. Unlike other sites, on Multiply more of the people you care about can participate in ongoing discussion about your book!

• Normal shipping time is about 3 to 10 business days for addresses in the U.S. and Canada (after processing).
• Up to 14 business days during holiday periods.
• 6-14 business days for International shipments.
• Primary carriers are UPS and USPS.
• Will deliver to FPOs and APOs (Fleet Post Office / Army Post Office).

• Normal shipping time is 2 business days (after processing), additional days are needed to personalize your order.
• Primary carriers are FedEx and UPS.
• Cannot deliver on weekends.
• Cannot deliver to APOs or FPOs.
• Cannot deliver to P.O. Boxes. Please use a street address if you would like Two-day delivery.
• Not available for addresses outside the U.S.

• Normal shipping time is next business day (after processing), additional days are needed to personalize your order.
• Primary carriers are FedEx and UPS.
• Cannot deliver on weekends.
• Cannot deliver to APOs or FPOs.
• Cannot deliver to P.O. Boxes. Please use a street address if you would like One-Day delivery.
• Not available for addresses outside the U.S.

• Your photos come to life when your friends and family - and their friends and family - can comment on them as soon as they've been uploaded to your site.

• No more e-mails with huge attachments or links to impersonal printing sites.

• Make your albums as public or private as you want. Multiply recognizes who visits your site and displays each album only for the people you've allowed to see it.

• Use Auto Crop - our default cropping method. Check this box to assure that your image fills the print. If the proportions of any image are extremely different than the print size you have chosen, Auto Crop will automatically print that entire image filling the rest of the paper with a white border. This ensures you will not lose any important details on those prints.
• No Cropping: With this option there is no cropping (Shrink with Borders). Your entire image is printed; filling the rest of the paper with a white border. This option guarantees you will see your entire image, no matter the print size you choose.
  
  If this didn't answer your question, please contact us.

1. Grab Adobe AIR for Linux Alpha. Make sure it's been made executable:
   
   mycomputer:~$ chmod +x adobeair_linux_a1_033108.bin
   
   Then, execute the file using your super-user account:
   
   mycomputer:~$ su
mycomputer:~# ./adobeair_linux_a1_033108.bin
   
   ...or sudo, if your distro of choice uses that:
   
   mycomputer:~$ sudo ./adobeair_linux_a1_033108.bin
   
   
2. Get the AutoUploader .air file directly from here. Your browser should offer to open the file for you using the program "Adobe AIR Application Installer." Do so.
3. Choose your install path and preferences. Then you're done!

Once you've installed and run the AutoUploader once, the AutoUploader area displays the actual folder(s) on your computer that have been scanned, so you can navigate and find your photos and videos just like you would on your computer.

Select one or more photos and use the buttons across the top to do almost anything you need to do - such as create an album to share on Multiply, create a photo book or calendar to ship to a family member, or a number of other options.

Double-click any photo to access easy editing tools such as red-eye reduction and cropping.

Under the Posts area you'll find all of your Multiply posts. You can change the access or tags on multiple posts at once. Just select the post(s) you want and use the buttons across the top.

• First and last name - You control who can see your full name on the site.
• E-mail address - You must verify your e-mail before joining, to make sure it is actually yours.
• Home country and zip/postal code - This info will always be viewable by other members.
• Date of birth and gender - You control who sees your birthdate.

1. Portuguese (Brazil)
2. Spanish (Latin America)
3. Tagalog (Philippines)
4. Indonesian
5. Japanese

• Popular - Lists the words and phrases that appear most often on Multiply at the top.
• Recent - Lists words and phrases that have most recently been added to the site at the top; this helps keep translations up to date as new features (and the copy that describes them) are introduced.
• Glossary - Lists the most basic Multiply terms, such as blog, photo, etc.
• Random - Select this option if you're feeling adventurous!


If this didn't answer your question, please contact us.